Customer Service

Australian-Removalists.info constantly monitors moving companies that advertise on our website in order to make sure that all the movers are licensed and insured according to state or federal regulations, and can perform moving services professionally. However moving industry is a tough business and we realize that misunderstandings or damages can occur as a result of the move. Therefore Australian-Removalists.info can not be held responsible for any of these accidents and we cannot guarantee the services provided. If there is a problem with one of the companies you’ve reserved through our website please try to resolve the problem with the mover yourself. If you don’t succeed in resolving the matter with the moving company please contact us, we will make sure contact them immediately and inform them of the problem. Depending on the nature and seriousness of the complaint or their reoccurrence Australian-Removalists.info may suspend the company from our listings or completely remove them from our website.

Australian-Removalists.info recommends all of our customers to keep all of the paperwork received during the move. The best advice we have for you is don’t panic if something doesn’t go according to plan, and always follow common sense. We do part of the job for you by prescreening the companies that we connect you with. We provide you with a list of companies and let them contact you, please take your time to speak to them and ask a few questions before making a final decision.

At Australian-Removalists.info we are committed to providing highest level of satisfaction and best quality services available. Please feel free to contact us with any questions or concerns you may do so by filling out the form below.

Customer Service Form